9/1/2023 0 Comments Trello as ticketing systemOr you could make sure only tickets of the “task” type are synced over to a to-do list in Trello. Don’t want your Trello boards to get filled up with potentially hundreds of Zendesk tickets? Just set up a filtering rule that looks for a specific tag in Zendesk, and only tickets with that tag will get synced over to Trello. With rules, you can control the flow of information between Zendesk and Trello. Whichever plan you sign up for, you’ll get access to features purpose-built for teams that need better workflows. Do more for your customers with features teams love Updates are synced in both directions by default, meaning any changes made in one tool will be made in the other - with no extra work required! You can drive better collaboration between your teams without forcing them all into the same tool. Just like that, you’ve officially built your first Unito flow! By connecting your Zendesk instance with a Trello board, Zendesk tickets will become Trello cards. Review - or customize! - your field mappings. Start by connecting your tools and picking your projects. You don’t need technical knowledge to set up a Unito integration, and you can get your first workflow up and running in just a few steps. Turn Zendesk tickets into Trello cards in just a few clicks Here’s how Unito can help your support teams get support of their own by integrating Zendesk with Trello. Deep, two-way integrations drive better collaboration, increase visibility, and give leaders the information they need to make better decisions. ![]() Unito is an integration platform that gives everyone the ability to collaborate from where they’re most comfortable. But too often, customer support teams can’t get the help they need because they’re working in dedicated tools that just don’t make sense for the rest of the organization. ![]() A customer’s experience with these teams can turn them into a diehard supporter or make them look elsewhere. The teams who handle tickets, phone calls, and emails are the direct line between the organization and the customer. Customer support can make or break a business.
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